Business Training
 
Our comment with regard to "Training Fraud" comes from a statement that we heard from so many prospects (before they became customers) which typically went something like this... "We just aren't convinced that we aren't pouring money into a black hole with training because you so rarely get a measurable result."

Why training often fails

Here are some of the reasons that typical training "fails"...
  • Training is not the solution - often, the problem stems from one of the following:
    • Staff don't have a clear understanding of what their job is (poor job descriptions)
    • They don't know what the most important elements of their job are (Key result areas)
    • They don't have the authority to perform
    • They don't have the tools to perform
    • They don't have the support they need
    • They don't have the will to perform
  • Training is applied, rather than sold to the person
  • Training is done in saturation - consecutive days of intense training
  • Training is a one-off event - one course is supposed to solve all of the problems - forever
  • What vs how - training focuses on what needs to be done rather than how to do it
  • Behavioural training is applied when skills training is the real need
  • Skills training is applied when behavioural training is the real need, and above all...
  • RESULTS OF TRAINING ARE NOT MEASURED!!

For more details and to ask any questions, we encourage you to Contact Tom

To read Testimonials from some of Tom's clients over the years, head on to the Testimonials Page.

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